BIOND Health

BIOND the fireworks

Most organisations don’t struggle with doing congresses. They struggle with making them matter.

Congresses are treated like fireworks: built to impress in the moment, not to influence what happens next.

Big congress budgets are approved, arbitrary sponsorships are booked and disconnected activity is delivered. Impact stays unclear, engagement fades quickly and local teams are left asking what comes next.

The problem isn’t effort. Congresses are rarely designed around the HCP reality or embedded into a broader engagement strategy. We help organisations replace short-lived congress moments with purposeful, behaviour-shaping engagement systems, built pre, peri and post congress, for attendees and non-attendees.

Built to impress in the moment, or to influence what happens next?

Fireworks: one spike, gone within days Echo: builds before, peaks at the congress, lasts after
−6−4−2 congress +2+4+6+8+10+12 wks HCP engagement Pre: 4 to 6 weeks Peri: 2 to 3 days Post: 8 to 12 weeks

Illustrative shape of the two models, not measured data.

Pre congress, 4 to 6 weeks

Drive awareness and interest

HCPs know what you will bring before they travel.

Peri congress, 2 to 3 days

Maximise engagement

Booth, symposium and field work as one journey.

Post congress, 8 to 12 weeks

Change behaviour

The content keeps travelling, to non-attendees too.

Every interaction is intentional

Fiona at a congress booth
At the booth
Mo, Naomi and Fiona discussing a research poster
At the poster
Fiona presenting on a congress stage
On stage

Where is your congress system today?

  1. Level 1PresenceYou show up. Activity ends when the congress does.
  2. Level 2Extended eventSome activity before and after, added around the event.
  3. Level 3Journey orchestrationAttendee and non-attendee journeys planned across pre, peri and post.
  4. Level 4Embedded congress systemCongresses are one connected part of year-round engagement.
Example resultStrategy3.7Audience2.7Journey3.3Content3.0Activation4.0Data & insight2.3Measurement2.7Governance2.7Global–local3.0

Journey orchestration

  1. Make interactions flow into follow-up
  2. Run one congress operating system
  3. Design for the HCPs beyond the hall

What more can you get out of your congresses?

Free8–10 minutesInstant results

  • A spider chart of your nine congress capabilities
  • Your level, from presence to an embedded congress system
  • The three changes that would move you forward fastest
Fiona, a BIOND black belt figurine in a white coat, in a flying kick

Congresses as behaviour drivers

For attendees, and for the HCPs who never travel.

  • Rethink your congress strategy beyond booths and sponsorships
  • Design attendee and non-attendee journeys
  • Align global congress ambition with local execution
  • Turn congress spend into sustained engagement and behaviour change

Yacin also teaches this as a one-day course at CELforPharma: Maximising congress impact in pharma.

Planning a congress?

Book a black belt session
45 minutes with Yacin. Free. On video.Or write to yacin.m@biond.health

Or send a message